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Handling Instructions
Do thaw your Kansas City Steak Company™ meats in the refrigerator, because it enhances the flavor by preserving the natural tenderness. It will take at least 24 hours for steaks and at least 3 days for roasts to thaw depending on the thickness.
Don’t use a microwave or soak your Kansas City Steak Company™ meats in water to hasten thawing. Microwaving and soaking affect the rich flavor and tenderness that make these steaks and roasts so special.
Refreezing your Shipment
You do not have to be concerned if little or no dry ice remains in the insulated cooler when your meats arrive. As long as the products feel cool to the touch, the quality is not diminished and you can either refreeze or refrigerate it to serve later.
Our cold-water lobster tails, shrimp and scallops should not be refrozen. If your lobster tails, shrimp or scallops arrive thawed, please contact our customer service department at 1-800-524-1844.
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We had three of the teriyaki 8 oz filets for dinner. They were outstanding! This prompted me to order another dozen..I am always so pleased with what we receive from you. ... -- Ray and Susan
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Edward Scavuzzo, President